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SMS & WhatsApp Marketing

Direct line to
your customers.

98% open rates. 90-second response times. SMS and WhatsApp cut through the noise to reach customers instantly—for promotions, support, and everything in between.

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98%

SMS Open Rate

vs. 20% email

90s

Avg. Response Time

for SMS

45%

Higher Conversion

than email alone

2B+

WhatsApp Users

globally

01 — Messaging Channels

Two powerful channels. One strategy.

📱

SMS Marketing

98% open rate

Direct, immediate, and impossible to ignore. SMS reaches customers in seconds with near-universal open rates.

Use Cases

Flash sales & promotionsOrder confirmationsAppointment remindersTwo-factor authenticationDelivery updatesTime-sensitive alerts

Best for: E-commerce, healthcare, retail, hospitality, logistics

💬

WhatsApp Business

95% open rate

Rich messaging with images, videos, and interactive buttons. Perfect for conversational commerce and support.

Use Cases

Customer supportProduct catalogsOrder trackingBooking confirmationsInteractive campaignsRich media messages

Best for: E-commerce, travel, real estate, customer service, B2C brands

02 — Campaign Types

The right message at the right moment.

Promotional Campaigns

Drive sales with targeted offers, discounts, and limited-time promotions.

  • Flash sales
  • Seasonal offers
  • New product launches
  • Exclusive deals
15-25% CTR

Transactional Messages

Keep customers informed with order updates, confirmations, and alerts.

  • Order confirmations
  • Shipping updates
  • Payment receipts
  • Delivery notifications
95%+ delivery

Engagement Campaigns

Build relationships with valuable content, updates, and interactive messages.

  • Loyalty updates
  • Event invitations
  • Surveys & feedback
  • Exclusive content
30-40% engagement

Re-engagement Campaigns

Win back inactive customers with personalized offers and reminders.

  • Cart abandonment
  • Lapsed customer offers
  • Subscription renewals
  • Come-back incentives
10-20% conversion

Appointment Reminders

Reduce no-shows with automated reminder sequences.

  • Booking confirmations
  • 24-hour reminders
  • Rescheduling options
  • Follow-up messages
60% reduction in no-shows

Two-Way Conversations

Enable real-time customer support and conversational commerce.

  • Customer queries
  • Order modifications
  • Product recommendations
  • Support tickets
90%+ satisfaction

03 — What We Do

Full-service messaging marketing.

Campaign Strategy

Data-driven SMS/WhatsApp strategies aligned with your customer journey and business goals.

List Management

Build, segment, and maintain compliant subscriber lists for maximum deliverability.

Message Creation

Compelling copy that drives action within character limits and platform guidelines.

Automation Setup

Triggered workflows for transactional messages, reminders, and nurture sequences.

Compliance Management

Ensure TCPA, GDPR, and platform compliance to protect your brand and customers.

Analytics & Optimization

Track delivery, opens, clicks, and conversions with continuous optimization.

04 — Our Process

From strategy to sends.

01Week 1

Strategy & Compliance

Define goals, audience segments, and ensure platform compliance.

02Week 1-2

List Building

Set up opt-in flows, import existing contacts, and segment audiences.

03Week 2

Platform Setup

Configure SMS gateway or WhatsApp Business API with tracking.

04Week 2-3

Campaign Creation

Create message templates, automation workflows, and A/B tests.

05Week 3+

Launch & Monitor

Deploy campaigns with real-time monitoring and optimization.

06Ongoing

Analyze & Scale

Review performance, refine targeting, and scale successful campaigns.

05 — FAQ

Common questions.

Ready to reach customers directly?

Let's build an SMS and WhatsApp strategy that drives engagement, conversions, and customer loyalty.

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